1. Introduction

B.H SOLUTIONS LTD (Company No. 515702918), whose registered office is located at Beni Berman Street, 4249330 Netanya, Israel, and which can be contacted by email at contact@shivuko.com or by phone at (+972) 054 881 3772, places great importance on the protection of your personal data.

This Privacy Policy forms an integral part of the Terms and Conditions of Use of B.H SOLUTIONS LTD and aims to explain our practices regarding the collection, use, and protection of data when you use the website https://shivuko.com or our services.

2. Data Collected

We collect and process:

• Identification information: name, surname, company, business sector.

• Contact details: email, phone number.

• Information related to website use: completed forms (contact requests, quotes, leads).

• Technical and browsing information: IP address, browser type, pages visited, time spent, via cookies and analytical tools (Google Analytics, Meta Pixel, etc.).

• Transactional information (if applicable): services purchased, payment methods used.

Some information can directly identify you (e.g., your contact details), while other information is purely statistical or aggregated (pages viewed, offers consulted).

3. Purposes of Processing

The data collected is used to:

• Enable you to access our services and make online purchases.

• Respond to your requests and manage the business relationship.

• Improve our services and content, and personalize your experience.

• Carry out analyses and statistics to monitor site activity.

• Ensure the security of the site and prevent fraud.

• Display targeted advertising tailored to your preferences.

4. Legal Basis

Processing is based on:

• Your consent (forms, analytical/advertising cookies).

• The performance of a contract or pre-contractual measures.

• The legitimate interests of B.H SOLUTIONS LTD (continuous improvement, security, fraud prevention).

• Legal obligations (notably the Israeli Privacy Protection Law 5741-1981 and the European GDPR).

5. Disclosure of Data to Third Parties

Your data is not sold. However, it may be shared:

• With our technical service providers (hosting, analytics, emailing, payment).

• With third parties when you purchase their services via our site (only the information necessary to complete the transaction).

• If required by law or court order.

• In the event of a dispute or fraudulent activity.

• In the event of a business transfer, merger, or acquisition, provided that the new entity complies with this Privacy Policy.

6. Cookies

Our site uses cookies to ensure its proper functioning, measure audience, personalize content, verify certain information, and enhance security.

You may refuse the installation of cookies by configuring your browser. However, some features may be affected as a result.

7. Data Retention

• Business and contact data: 3 years after the last interaction.

• Browsing data (cookies): maximum 13 months.

• Transactional data: retained for the legally required period.

8. Data Security

B.H SOLUTIONS LTD implements advanced security systems to protect your data. However, no solution is infallible, and we cannot guarantee absolute protection against unauthorized access. Users acknowledge that transmitting data via the Internet carries a residual risk.

9. Your Rights

In accordance with the Israeli Privacy Protection Law (5741-1981) and the GDPR, you have the following rights:

• Right to access your data.

• Right to rectification, update, or deletion.

• Right to object to or restrict processing.

• Right to data portability (GDPR).

To exercise your rights, you can contact us at:
📧 contact@shivuko.com
📞 (+972) 054 881 3772

You may also request in writing that your data be deleted from our databases when it is used for marketing purposes.

10. Changes

In the event of substantial changes to this Policy (e.g., new processing purposes), a notice will be published on the homepage of the website.

11. External Links

The site may contain links to third-party websites. We are not responsible for their privacy practices and recommend that you review their policies before using them.